The Signal in the Noise.
Incident Management Engineered for Scale.

Navi filters the chaos. We replace dumb paging with intelligent, hierarchical routing. Reduce MTTR by 40% and eliminate alert fatigue forever.

Why We Built Navi.sh?

bash

$ curl -X POST https://api.navi.sh/v1/ingest \
  -d '{"alert": "db_latency_critical"}'

{
  "status": "ok",
  "incident_id": "inc_7xK9mP2",
  "escalation_policy": "default",
  "routed_to": "on-call-primary"
}

THE PROBLEM

The hidden cost of alert fatigue.

$9,000 / Minute.

The average cost of downtime for enterprise SaaS. Every second of delay in routing calls bleeds revenue.

👥

SRE Burnout.

40% of DevOps professionals report sleep disruption. 'Noise' causes turnover. Navi silences non-actionable alerts.

🖥️

Ghost Alerts.

When everything is urgent, nothing is. We deduplicate storms of 1,000+ logs into single, actionable incidents.

FEATURE DEEP DIVE

Escalation loops that never fail.

T+0m

Ingestion & Deduplication.

Navi verifies the signal.

T+1m

On-Call Developer Paged.

Push + SMS. Primary responder notified immediately.

T+15m

No Ack? Escalation to Tech Lead.

Secondary escalation path triggered.

T+45m

Crisis Mode. VP Notified.

Full executive escalation activated.

Configure custom routing policies per service.

{
  "service": "payments-api",
  "policy": {
    "steps": [
      { "wait": "1m", "target": "@oncall" },
      { "wait": "15m", "target": "@tech-lead" },
      { "wait": "45m", "target": "@vp-eng" }
    ]
  }
}

ARCHITECTURE SHOWCASE

Built for modern engineering teams.

🛡️

Multi-Tenant Security.

Complete logical Isolation. One domain, one organization

📱

Mobile Command.

Acknowledge, Snooze, or Resolve from the lock screen. Native iOS and Android apps.

🔌

Integration Ecosystem.

Webhooks for everything. If it can send JSON, it can trigger Navi.

Slack Cloudwatch Datadog Sentry New Relic OTEL Open Telemetry

PRICING

Fair Pricing. No per-seat tax.

Monthly Yearly (2 months free)

Free

$0 / mo

Side projects & Small teams

✓ 1 responder (just you)
✓ 20 Monitors
✓ 3 minutes check interval
✓ 1 Status page (no custom domain)
✓ 5 Viewers
✗ No SMS / Voice Calls

★ Most Popular

Starter ★

$12 / responder / mo

Min. 2 responders ($24/mo)

Small teams needing reliability

✓ 100 Monitors
✓ 1 minute check interval
✓ Unlimited Status pages + custom domain
✓ SMS & Voice (credit based)
✓ Unlimited Viewers (free)

Pro

$18 / responder / mo

Min. 2 responders ($36/mo)

Advanced incident management

✓ 30 seconds check interval
✓ Advanced on-call scheduling
✓ Unlimited Viewers (free)
✓ Priority Escalation
✓ Full Audit Logs

> cat usage_policy.txt

Telecom networks aren't free, but we don't mark them up.

Pro Plan: Includes ~$5/mo in credits (~50 SMS or 20 min calls).

Overage: Billed at cost (approx $0.01/SMS).

Free Plan: Digital channels only.

DETAILED COMPARISON

Transparent features for every stage.

	Free	Starter ★	Pro
Price	$0 / mo	$12 / responder / mo	$18 / responder / mo
Min. billable	1 responder (just you)	2 responders = $24/mo	2 responders = $36/mo
Monitors	20	100	Unlimited
Check interval	3 minutes	1 minute	30 seconds
Status pages	1 (no custom domain)	Unlimited + custom domain	Unlimited + custom domain
Push + Email + Slack + Webhooks	✓	✓	✓
SMS & Voice calls	✗	At workspace credit cost	At workspace credit cost
Escalation policies	✗	✓	✓
On-call scheduling	✗	Basic	Advanced
Viewers	5	Unlimited (free)	Unlimited (free)
Annual plan	—	2 months free	2 months free

FAQ

Frequently asked questions.

How does the "Flat Fee" pricing work?

We charge per team, not per user. This encourages entire teams to join the platform without billing anxiety.

Is the SMS delivery reliable?

Yes, we use multiple redundant providers to ensure delivery even if one network is down.

Can I migrate from PagerDuty/OpsGenie?

Yes, we offer a one-click import tool for your schedules and services.

The Signal in the Noise. Incident Management Engineered for Scale.