Incident response for teams that want fewer wake-ups.

Monitor uptime, alert the right responder, and escalate automatically in seconds. Less noise, lower MTTR, better sleep.

bash

$ curl -X POST https://api.navi.sh/v1/ingest \
  -d '{"alert": "db_latency_critical"}'

{
  "status": "ok",
  "incident_id": "inc_7xK9mP2",
  "escalation_policy": "default",
  "routed_to": "on-call-primary"
}

THE PROBLEM

You don't need more alerts. You need better escalation decisions.

Alert Noise.

Duplicate events and low-signal alerts flood on-call and delay real incidents.

👥

Manual Escalation.

When nobody acknowledges in time, every minute without automation increases impact.

🖥️

Overbuilt Tooling.

On-call setup should be simple for engineering teams, not enterprise training-heavy.

HOW IT WORKS

Detect. Notify. Escalate.

T+0m

Monitor.

Run uptime checks at intervals based on your plan.

T+1m

Notify.

Send push, email, Slack, and webhook alerts. Use SMS and voice via workspace credits.

T+15m

Escalate.

Trigger escalation policies and on-call schedules automatically when incidents are not acknowledged.

T+45m

Crisis Mode. VP Notified.

Full executive escalation activated.

Escalation policy example

{
  "service": "payments-api",
  "policy": {
    "steps": [
      { "wait": "1m", "target": "@oncall" },
      { "wait": "15m", "target": "@tech-lead" },
      { "wait": "45m", "target": "@vp-eng" }
    ]
  }
}

ARCHITECTURE SHOWCASE

Built for modern engineering teams.

🛡️

Multi-Tenant Security.

Complete logical Isolation. One domain, one organization

📱

Mobile Command.

Acknowledge, Snooze, or Resolve from the lock screen. Native iOS and Android apps.

🔌

Integration Ecosystem.

Webhooks for everything. If it can send JSON, it can trigger Navi.

Slack Cloudwatch Datadog Sentry New Relic OTEL Open Telemetry

PRICING

Transparent pricing for real engineering teams.

Monthly Yearly (2 months free)

Free

$0 / mo

For solo builders and small projects

✓ Min. billable: 1 responder (just you)
✓ 20 Monitors
✓ 3 minutes check interval
✓ 1 Status page (no custom domain)
✗ No escalation policies
✗ No on-call scheduling
✓ 5 Viewers
✗ No SMS / Voice Calls

★ Recommended

Starter ★

$12 / responder / mo

Min. 2 responders ($24/mo)

Growing teams that need reliability

✓ Escalation policies
✓ Basic on-call scheduling
✓ 100 Monitors
✓ 1 minute check interval
✓ 10 Status pages
✓ SMS & Voice calls at workspace credit cost
✓ Unlimited Viewers (free)

Pro

$18 / responder / mo

Min. 2 responders ($36/mo)

Advanced incident operations

✓ Escalation policies
✓ Advanced on-call scheduling
✓ Unlimited monitors
✓ 30 seconds check interval
✓ Unlimited Status pages + custom domain
✓ SMS & Voice calls at workspace credit cost
✓ Unlimited Viewers (free)

> cat usage_policy.txt

Telecom networks aren't free, but we don't mark them up.

All plans: Push, email, Slack, and webhooks are included.

Starter + Pro: SMS and voice are billed at workspace credit cost.

Annual billing: Starter and Pro include 2 months free.

DETAILED COMPARISON

Transparent features for every stage.

	Free	Starter ★	Pro
Price	$0 / mo	$12 / responder / mo	$18 / responder / mo
Min. billable	1 responder (just you)	2 responders = $24/mo	2 responders = $36/mo
Monitors	20	100	Unlimited
Check interval	3 minutes	1 minute	30 seconds
Status pages	1 (no custom domain)	10	Unlimited + custom domain
Push + Email + Slack + Webhooks	✓	✓	✓
SMS & Voice calls	✗	At workspace credit cost	At workspace credit cost
Escalation policies	✗	✓	✓
On-call scheduling	✗	Basic	Advanced
Viewers	5	Unlimited (free)	Unlimited (free)
Annual plan	—	2 months free	2 months free

FAQ

Frequently asked questions.

How is Navi.sh billed?

Navi.sh is billed per active responder, with a minimum based on plan. Viewers are free on Starter and Pro.

Which alert channels are included?

Push, email, Slack, and webhooks are included on all plans. SMS and voice are charged via workspace credits on Starter and Pro.

What's the difference between Starter and Pro?

Pro adds unlimited monitors, 30-second checks, unlimited status pages with custom domains, and advanced on-call scheduling.

Do you offer annual billing?

Yes. Starter and Pro include 2 months free on annual plans.